Web Chatbots
Smart assistants for websites and mobile apps, handling support, onboarding, and sales
Overview
Web Chatbots give your customers instant, conversational assistance directly inside your site or mobile app. They answer questions, guide new users, qualify leads, and escalate issues to humans when needed. Available 24/7, they boost engagement, reduce support loads, and help close more deals without adding headcount.
Key Features
Conversational Experience.
Natural language chat that feels human, keeps context, and resolves queries quickly.
Instant Answers.
Provide on-the-spot solutions drawn from your knowledge base, FAQs, and backend data.
Sales and Lead Capture.
Engage visitors, qualify prospects, and pass enriched lead data to your CRM automatically.
Personalized Onboarding.
Guide new users step by step, tailoring tips and resources to their role and goals.
Multilingual Support.
Serve global audiences with language detection and automatic translation.
Seamless Handoff to Humans.
Escalate complex issues to live agents with full chat history and context preserved.
How It Works
Deploy Widget.
Add a lightweight script to your site or drop an SDK into your mobile app.
Connect Data.
Link the chatbot to FAQs, product docs, CRM data, and live APIs for accurate responses.
Train & Configure.
Set tone, persona, and workflows, then run through quick test scenarios to calibrate answers.
Launch & Measure.
Go live, track engagement and resolution metrics, and refine content or flows based on analytics.
Use Cases
Customer Support Automation.
Deflect routine questions, provide order status, and handle troubleshooting without human agents.
Lead Qualification and Sales.
Engage visitors, gather contact details, and route high-value prospects to sales instantly.
Product Onboarding and Guidance.
Walk new users through setup, feature discovery, and best practices inside your product.
Feedback Collection and Surveys.
Gather user feedback, run NPS or CSAT surveys, and surface insights in real time.
Security & Privacy
Data Isolation.
Each deployment is fully isolated and access controlled with no cross contamination between clients or datasets.
Data Ownership.
Your data stays yours. We support private LLM deployments and ensure your knowledge base isn't shared, trained on, or exposed to third parties.
Encryption.
All data is encrypted using industry best practices across storage and network layers.
Custom Hosting Options.
Deploy on your infrastructure or use region specific cloud providers to comply with local regulations like GDPR or HIPAA.
Access Controls.
Optional logging and admin-level controls to track usage and manage permissions.
Model Robustness.
Continuous red-team testing and automated guardrails defend against prompt-injection, data-poisoning, and other adversarial attacks, ensuring safe and reliable model outputs.